Question 1

Should the controller LED blink when I press the accelerator?

Accepted Answer

No. This indicates incorrect calibration. Review the manual or quick guide and repeat the procedure.

Question 2

Cruise control does not turn on, but everything else works.

Accepted Answer

CAN communication or the brake signal may not be working. If the limiter works, check the brake-signal installation.

Question 3

Cruise control turns off on hills.

Accepted Answer

For an automatic transmission, confirm that option in the app's Cruise settings. The factory default is manual transmission.

Question 4

What is the bias position?

Accepted Answer

It is the pedal reference used to maintain 80 km/h on level ground. Some Toyota vehicles are preset; follow the manual to refine other vehicles.

Question 5

Why does the car lose speed when cruise control turns on?

Accepted Answer

Calibration may be incorrect. Review the manual or quick guide and repeat the procedure.

Question 6

Where can I find the serial number?

Accepted Answer

It appears on labels on the box and module, and in invoice notes when purchased directly from OnMotus.

Question 7

I cannot connect the app to my phone.

Accepted Answer

Enable Bluetooth and location access. Do not pair in phone settings; tap Connect inside the correct product app.

Question 8

What is the cruise-control and limiter speed range?

Accepted Answer

Cruise control operates from 40 km/h to 160 km/h.

Question 9

Why does changing drive mode not change cruise control?

Accepted Answer

Drive modes change accelerator response. Adjust cruise-control aggressiveness in the app's Cruise settings.

Question 10

The car does not slow down on descents. Why?

Accepted Answer

Throttle Up does not apply the brakes. It uses engine braking, but the driver must brake on steep descents.

Question 11

Cruise control does not resume. Why?

Accepted Answer

After each restart, activate it once so the system can store the speed used for resume.

Question 12

Cruise control stopped working after I stopped on the road.

Accepted Answer

The system checks the brake signal after restarting. Tap the brake pedal once to enable operation.

Question 13

How do I activate TC Plus enabled on Throttle Up?

Accepted Answer

On an Up! TSI, quickly press Stop three times or use the traction-control icon on the app's drive-modes screen.

Support

Manuals, quick guides, and apps

Throttle Up

Gas Drive

Gas Drive Dash

TC Plus

Quick support

Questions? Contact technical support

Still have a question?

Support

Manuals, quick guides, and apps

Throttle Up

Gas Drive

Gas Drive Dash

TC Plus

Quick support

Should the controller LED blink when I press the accelerator?Throttle UpGas Drive

Cruise control does not turn on, but everything else works.Throttle Up

Cruise control turns off on hills.Throttle Up

What is the bias position?Throttle Up

Why does the car lose speed when cruise control turns on?Throttle Up

Where can I find the serial number?Throttle Up

I cannot connect the app to my phone.Throttle UpGas Drive

What is the cruise-control and limiter speed range?Throttle Up

Why does changing drive mode not change cruise control?Throttle Up

The car does not slow down on descents. Why?Throttle Up

Cruise control does not resume. Why?Throttle Up

Cruise control stopped working after I stopped on the road.Throttle Up

How do I activate TC Plus enabled on Throttle Up?Throttle UpTC Plus

Questions? Contact technical support

Still have a question?